---
updatedAt: 2025-01-29T14:57:47.000Z
agentTools:
  projectIndex: https://docs.simpletalk.ai/llms.txt
---

# Call Transfer

* To transfer a call, you’ll have to add the transfer action in the example below and prompt the engineer the AI when to transfer the call.
* When the person expresses interest in the product, transfer the call
* When the person asks a question outside of the script or asks for a manager, transfer the call etc.