Adding Twilio Phone Numbers

Managing Phone Numbers within the Dashboard Using Twilio Integration

Introduction to the "Buy Phone Number" Tab
This video tutorial focuses on the "Buy Phone Number" tab, a feature within the dashboard that facilitates the direct purchase of Twilio phone numbers using pre-configured Twilio credentials. This integration is designed to streamline the process of acquiring phone numbers by eliminating the need to toggle between Twilio and the dashboard.

Purchasing Twilio Numbers Directly from the Dashboard****
Users can search for and purchase available Twilio numbers directly from the dashboard without any additional charges beyond Twilio's standard rates. The tutorial highlights the convenience of this feature, allowing users to filter and sort numbers by country and area code to find suitable numbers efficiently.

Filtering and Searching Phone Numbers
The presenter demonstrates how to input specific area codes to filter the search results, showcasing how numbers within the desired area code appear directly on the page. This functionality enhances the user's ability to quickly locate and purchase numbers specific to their business needs.

Managing Purchased and Activated Numbers
The video further explains how purchased numbers are automatically added to the user's dashboard account, simplifying management and integration into existing workflows. It distinguishes between numbers that are present in both the Twilio and dashboard accounts versus those that are only in the Twilio account but not yet activated in the dashboard.

Activating Numbers in the Dashboard
For numbers that exist in the Twilio account but have not been added to the dashboard, the video shows how to activate these numbers by simply clicking the "Activate" button next to the respective number. This segment also covers how to filter by inactive numbers to streamline the activation process.

Overview of Activated Numbers
Finally, the tutorial covers the "Activated Numbers" section, where users can view all numbers that are fully integrated into their dashboard and ready for use in both inbound and outbound calling campaigns. This section provides a comprehensive view of the numbers available for immediate use, ensuring they are fully operational within the user’s communication strategies.

Conclusion
This tutorial ensures that users can effectively manage their phone numbers through the dashboard, leveraging Twilio integration for efficient acquisition and activation, thus enhancing their operational capabilities in handling voice communications.