Configuration Elements

Actions
Type: Array
Description: Defines the types of actions the system can perform during a call, such as transferring calls, ending conversations, or inputting dial tones (DTMF).
actions=[DtmfActionParams(type="action_dtmf")][DtmfActionParams(type="action_dtmf")]
actions=[TransferCallActionParams(type="action_transfer_call", config=TransferCallConfig(
phone_number="11234567890" ))][TransferCallActionParams(type="action_transfer_call", config=TransferCallConfig(
phone_number="11234567890" ))],
Context Endpoint
Type: String
Description: Specifies an endpoint for context-related data, possibly for advanced call handling or data logging.
Conversation Speed
Type: Number
Default: 1
Description: Controls the rate of speech for the AI voice, with 1 representing normal speed.
Endpointing Sensitivity
Type: Enum (String)
Default: Auto
Options: Auto, Relaxed
Description: Determines how the system detects when a speaker has finished talking.
Initial Message
Type: String
Description: The first message spoken by the AI during a call.
Initial Message Delay
Type: Number
Default: 0
Description: Time delay before the initial message is delivered.
Interrupt Sensitivity
Type: Enum (String)
Options: Low, High
Description: Configures how sensitive the AI is to being interrupted during a call.
IVR Navigation Mode
Type: Enum (String)
Default: False
Options: Default, Off
Description: Settings for how the AI navigates Interactive Voice Response (IVR) systems.
ivr_navigation_mode="default"
Language
Type: Enum (String)
Options: English (en), Spanish (es), German (de)
Description: The language in which the AI communicates.
Noise Suppression
Type: Boolean
Default: False
Description: Indicates whether noise suppression is enabled to improve call quality.
Prompt
Type: String
Required: Yes
Description: A required field that defines the AI's speaking content, potentially dynamic based on the call context.
Vector Database
Type: String
Description: May refer to a database used for storing vector data for call processing or AI learning.
Voice
Type: String
Required: Yes
Description: Specifies the voice type or model used by the AI for speech generation.